Intelligent network analysis with faster problem resolution
For businesses relying on mainframe application and networks, keeping operations
running is critical. It means the difference between making money and losing money,
the difference between gaining customer confidence and losing customers altogether.
So when systems go down, time is of the essence.
A trace provides the best source of information for isolating and resolving problems
caused by z/OS network and application service interruptions. Unfortunately, Network
Management Teams typically run traces only as a last resort. That is because most
tracing and diagnosing tools are cumbersome and time consuming; they also impose
significant system overhead and are difficult to interpret, therefore requiring
a staff with in-depth knowledge in this field. As networking environments become
more complex, so do these issues since problem resolution may potentially involve
the capture and examination of multiple traces.
In short, to minimize the disruption of business operations, expedient problem diagnosis
is vital. With William Data Systems’ ZEN TRACE & SOLVE – EXIGENCE
(ZTS), companies can rapidly resolve problems, with ease, and ensure the highest
levels of service to their customers.